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Privacy Policy &
Personal Information Collection Statement

By SUP Education Limited
Last updated on Jul 2023
This Privacy Policy ("Policy") governs the collection, processing, use, and disclosure of personal data by SUP Education ("SUP Education," "we," "us," "our") in compliance with applicable privacy laws. By accessing our website or providing us with your personal data, you acknowledge and agree to the terms of this Policy, as well as our Terms and Conditions. 

SUP Education, represented by SUP Education Limited, a company incorporated under the laws of Hong Kong SAR, with its registered address at Unit 1101, 11/F, Tower 1, Cheung Sha Wan Plaza, 833 Cheung Sha Wan Road, Lai Chi Kok, Kowloon. SUP Education Limited, is committed to protecting and respecting your privacy in accordance with the data protection principles and provisions under Hong Kong SAR laws. SUP Education Limited is the owner of the website domain www.sup-education.com 

This Policy applies to the collection, processing, use, and disclosure of personal data obtained from you when you access the SUP Education website and use the services offered by ENGAGEPLUS through the ENGAGEPLUS Booking Platform (collectively, the "Services"). References to "you" and "your" in this Policy include any person accessing the ENGAGEPLUS Booking Platform or using the Services.

Collection and Processing of Personal Information
We may collect, process and use your personal information when you use the Services. Personal information may include data related to or linked to a specific individual, such as name, residential address, telephone number, email address, or any other information requested and provided through the ENGAGEPLUS Booking Platform ("Personal Information"). 

Purposes of Personal Data Processing
We collect and use your personal information for the following purposes:
Participation in programs and activities
Issuance of invoices and receipts

Please note that providing personal information marked with asterisks (*) is mandatory. Failure to provide complete and accurate personal data may result in the inability to provide the requested services or a deferral or rejection of your request. 

Personal Data Disclosure
Your personal data may be made available to individuals employed by SUP Education or specifically designated individuals on a need-to-know basis. We may also share personal identification information with agents, contractors, or third-party service providers involved in providing administrative, telecommunications, computer, or other necessary services for the operation of SUP Education's business. Personal data may be disclosed to the person or company concerned if their services are requested by you. We may disclose personal data with your prior consent, to investigate illegal activities or suspected fraud, or to comply with applicable laws, regulations, legal processes, enforceable governmental requests, or administrative requirements. 

Non-personal Identification Information and Cookies
We may collect non-personal identification information, such as browser names, computer types, technical information about users' means of connection to our Site, and similar information when users interact with our Site. We may also use cookies to enhance user experience. Users may choose to refuse cookies or set their web browsers to alert them when cookies are being sent, although this may affect certain functionality of the Site. 

Protection of Personal Information
We implement appropriate data collection, storage, and processing practices, as well as security measures, to protect your personal information, username, password, transaction information, and data stored on our Site. 

Sharing of Personal Information
We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information with our business partners, trusted affiliates, and advertisers. We may engage third-party service providers to assist in operating our business and the Site or administering activities on our behalf, subject to your permission. 

Third-Party Websites
Our Site may contain advertisements or other content that link to websites and services of third parties. We do not control the content or links on these sites and are not responsible for their practices or any losses or damages incurred. Third-party websites may have their own privacy policies and customer service policies, and browsing or interacting with them is subject to their terms and policies. 

Changes to this Privacy Policy
We reserve the right to update this Policy at any time, and the updated date will be revised at the bottom of this page. It is your responsibility to review this Policy periodically and be aware of any modifications. 

Users' Rights
Users have the right to access, correct, or request the erasure of their personal information by sending an email request to the Operations Manager at info@sup-education.com or in writing to the registered address at SUP Education Limited Unit 1101, 11/F, Tower 1, Cheung Sha Wan Plaza, 833 Cheung Sha Wan Road, Lai Chi Kok, Kowloon, Hong Kong. Users may also request the restriction of processing or object to the processing of their personal information by email. Users have the right to receive a copy of the information we hold about them upon request. If you have a complaint regarding the processing of your personal information, please contact us using the contact details provided. We reserve the right to verify the identity of the requester before handling any of the above requests. User personal data will be retained for as long as necessary for the purposes it was collected or as required by applicable laws. 
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